Waiting for refund | Member To Member Support

artdartmoor · 2025-10-09T09:03:55.176000Z

Hi, I bought a pair of Oska trousers from a seller in Bulgaria several weeks ago. They didn’t fit so I sent them back on 27th August. I didn’t hear anything from the seller, I contacted them with the tracking information and they said the parcel was being held at customs and once they received it they would refund me. The trousers cost £52 and postage another £14. I have just received a message on ebay saying the return is now closed. I have checked the tracking again and the parcel is still with customs! I am guessing I have to give up even though it’s a lot of money fir me, and will take it as a lesson never to risk a purchase like this again, unless anyone can help? Thanks

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