Virtual item sold
So i sold a virtual item, they paid. i gave them the stuff. but like since i havent delivered the buyer anything physical like a parcel, i havent gotten the money into my account yet. what should i do?
7 comments
So i sold a virtual item, they paid. i gave them the stuff. but like since i havent delivered the buyer anything physical like a parcel, i havent gotten the money into my account yet. what should i do?
*vyolla*
Mentor2 weeks agoI do hope that this moves forward without any issues and that you do receive your payment (as a new seller and because you have no tracking number to prove delivery eBay may hold your payment for up to 30 days), but bear in mind that you've no proof of delivery and your buyer may claim that they haven't received their item, in which case that money will go back to them.
papso22
Mentor2 weeks agoYou are not allowed to sell what you did in the way that you did. Your buyer could get a refund by using the money back guarantee and opening a case for item not received. You would lose that.
There are reasons ebay has rules.
kumasan68
OP2 weeks agooh i didnt know that
tommystrezures
Mentor2 weeks agoYou have a couple of issues here - you offered postage, which I take it you didn't need, and you listed this item in the wrong category.
Payment should be paid to you within 14 days, you only sold the item yesterday!!
kumasan68
OP2 weeks agois there anything i can do to fix the problem? or to get the money into my account
tommystrezures
Mentor2 weeks agoIn short no, you will have to wait.
fargvs
Mentor2 weeks agoFor information @kumasan68 >
https://www.ebay.co.uk/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id=4289