Verry aggressive & angry buyer 4 no reason HELP | Member To Member Support

numburdy4me · 2025-12-17T20:32:50.207000Z

Hi thereI trust all is well, may I ask for some adviceI sold an item but then the buyer said it was faultyI responded with the message that’s OK would they like a refund or replacement, they said replacementThey then messaged me to ask how they should return the faulty item & I said via post or they can drop it off if that was easier for them (it was only a USB Flash Stick)They then went totally off the scale crazy & angry saying that I had lied saying that I would replace the item, saying that they would defiantly be leaving me negative feedback & all sorts of rather crazy accusations???Reading between the lines the only thing I can think is that they thought I was just going to send out a new item without receiving the faulty one back 1st, but hey who knows??I have reached out to eBay on what to do I.e. accept the return despite the nasty & aggressive correspondence even though I know they will be leaving me negative feedback?????Many thanks in advance

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Verry aggressive & angry buyer 4 no reason HELP | Member To Member Support | eBay UK