Verifying my ID
Summary: sharah_trading is experiencing difficulties verifying their ID. They are unable to proceed with the verification process as the app fails to allow them to select or change their country despite restarting the app and their phone. They are seeking assistance to resolve this issue.
Hi guys, I’m trying to verify my ID as it tells me I need to or I may not be able to get my funds. The first question it asks me is to select my country and type, I tap on the selection option and it already has my country selected but won’t let me do anything further. I can’t tap on another country and when I go back it says nothing is selected. I have restarted my app and my phone, and it still does the same thing.
Not sure what to do please help ahah thank you.