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Verification requests
Hi - a message just came through in one of my listings. It says my account has been flagged for 'routine verification' or else temporary restrictions would be placed on my account in 24 hours.
I copied and pasted the link inside the message. It took me to another page asking for bank details and bank balance. It all seemed very suspicious to me. Before it completed the process, I closed down the page.
But its left me very concerned.
1 comment
tressygirl
Mentor6 months agoeBay would not be asking you for your bank balance so you've a right to be suspicious.
Did you click on any links? Hopefully you didn't. I would advise to delete and ignore that message.
Your bank details are required to be given to eBay as part of their Managed Payments so that you can start selling and receiving payouts from those sales, but they need to be registered the correct way, see here....
You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.
Once this is completed, you will be able to list items for sale, and receive payouts from those sales.
This will show you how to register for eBay's Managed Payments.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.
If you need to, contact them this way.
I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5190
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
@wil475552