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Vanishing seller
I purchased a coat having interacted with the seller. Two days after purchasing, the seller has not dispatched and eBay contacted my saying they've removed the listing due to an issue with the sellers account. I need a refund to buy another coat, I can't wait until several days after the last estimated delivery date (24th September) then the refund time, so I requested a cancellation, but no reply. Any suggestions?
1 comment
tressygirl
Mentor11 months agoA cancellation request will not help you here.
If eBay have removed the listing for some selling regulation breach, you need to reach out to them now for help with your refund. The seller may well have received a selling account restriction which means they cannot use their account at all, for ** days of the restriction.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@warne-905