Using your own postage when you have already generated a simple delivery tracking number

Question

Hello, I sold an expensive item and mistakenly I had it set to simple delivery. Ebay auto generated a tracking number and label for the item. The customer also had time constraints upon delivery timings so to try to protect myself from potentially losing out on a lot of money if the buyer said the item was not recieved, I proceeded to buy upgraded postage at my own expense. My item is now insured for full amount, tracked and signed for and delivery photo and will arrive in the correct...

jckl1957 · Accepted Answer

Only mentors can reply in this section and we try to supply accurate responses based on Ebay policy.   You have been advised correctly. You can't change or update the tracking if you choose not to use Simple Delivery. The buyer can't mark the item as received. You may have to wait up to 14 days for payment.   Your buyer could have chosen Express Delivery and paid a bit more.  Simple Delivery covers items up to £750, and protects you against 'item not received' and 'damaged in tran...