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Used MacBook Air Locked out
Hello community.
Urgent advice needed! I bought a nearly new Mac in 2023, but after sending it for service, the store informed me it’s still locked to the previous owner’s “Find My” feature, rendering it useless without their deactivation code. Apple would need to contact the original owner directly to resolve this. I’ve messaged the seller multiple times with no response. It’s been a couple of years, but is there any way to resolve this? Thanks!
3 comments
tommystrezures
Mentor10 months agotry this link to see if it helps you.
https://support.apple.com/en-gb/108934
I am not sure that Apple put activation codes per say on their devices are you sure its not referring to the apple ID?
jckl1957
·10 months agoEssentially, the answer is no.
If you can't contact the seller, you can't ask them to take the needed steps.
Ebay won't intervene and could not, in any case, 'force' a seller to respond to you.
wamya
OP10 months agoThanks for your help. I assumed as much.