Used a different postal service to the one shown on Ebay!

Question

Hi, I used Evri to send a small item out to a buyer. This was received & confirmed by buyer + I have photo evidence of delivery.

Unfortunately, I printed Ebay's Royal mail delivery sheet, but did not use this.

How can I get Ebay to release my payment?

Thanks

Nick

**peaseblossom** · Accepted Answer

When Simple Delivery isn't used payments are usually held for 14 days but you will get it after that.