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URGENT REQUEST FOR ASSISTANCE – ACCOUNT RESTRICTED IMMEDIATELY AFTER REGISTRATION
Summary: natagtrading is seeking urgent help regarding a restriction placed on their new account after completing registration and payment processes. They have been instructed to contact an agent to resolve the issue. papso22 clarifies that the forum is for member-to-member support, not official assistance. tressygirl advises contacting eBay Customer Services and provides tips on reaching a live agent, including trying through the app or specific link and timing suggestions for better success.
Dear Support Team,
I require your urgent assistance regarding the restriction placed on my newly opened account.
I successfully completed the entire account registration process and paid all required fees and seller charges. However, immediately after completing the setup, my account was restricted from both buying and selling.
I have now been instructed to contact an agent to resolve the restriction.
I respectfully request that this matter be reviewed as a priority. I have completed the required registration steps and payments in good faith and am fully prepared to provide any identification, verification documents, or additional information required.
Please arrange for an agent to review my account and advise me exactly what is required to have the restriction removed and restore full buying and selling privileges as soon as possible.
I would appreciate your immediate assistance in resolving this matter.
Thank you.
john1297576
Mentor2 weeks agoDid you complete registration to sell? Did you add a bank account? Not all banks are accepted by ebay!
I do not understand what i fees or selling charges you have paid, there are no fees just to register.
“and paid all required fees and seller charges. “
tressygirl
Mentor2 weeks agoYou need to contact Customer Services as eBay message advises, do see here:
Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
@natagtrading
papso22
Mentor2 weeks agoWe are not an ebay support team. As per the board title, we are member to member support.