Uploading own tracking

Question

Hi an item I sold wrongly had simple postage and I need to upload my own postage details so it will be tracked .. I am paying it at my own expense but can’t see how to upload my new tracking on item

tommystrezures · Accepted Answer

Message the buyer via eBay with new tracking details. As in the event of any issues later ebay will see it in the in the messages. You can’t update tracking otherwise it may also mean you incur a delay of payment by upto 14 days.

papso22 · Answer

You can't change the tracking.

tressygirl · Answer

You cannot now add any new tracking, eBay suggest sending the buyer a message with those tracking details. If a case is opened later for item not received, you will be able to add those tracking details.

A refund is sent to whoever paid for the SD label:

If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

@thor2-39