Unusual selling activity on my account

Question

Hi,I’ve had an email telling me I have restricted access to funds due unusual selling activity on my account. I’ve sold two items recently. There’s nothing specifically mentioned, so is there a way to check what the exact issues are?And the AI assistant isn’t much help. Something must have triggered that e-mail,I’m worried what it was. Thanks

papso22 · Answer

It's probably just because you sold two relatively high value items after a break from selling. They may now ask you for some ID.

fargvs · Answer

Check that your account setup is updated to include valid UK Addressed/Based Banking details (not internet/ website Banks) on file in order to send, receive and request payments using these links> --- Best use a PC/Laptop to make the changes --- can take a few days to verify >

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795