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I purchased two items and didn't receive any confirmation from ebay and the sellers don't know anything about my order but the money for the items was taken from my account and have a screen shot of the money going out to ebay.How can this be resolved any help would be appreciated
6 comments
fargvs
Mentor4 months agoA Guest purchase perhaps when not completely signed in will not show in your eBay summary --- >
Find the email Guest order Transaction number details in the link below --- Case options within 30 days from sale are there --- do not run out of time for a case >
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...
https://pages.ebay.co.uk/ebay-money-back-guarantee/
di_34872
OP4 months agoit's very much appreciated
tobiasd4
Mentor4 months agoItems will be in your purchase history.
di_34872
OP4 months agojohn1297576
Mentor4 months agoThen you must have bought as a guest, which would explain why the seller knows nothing about any purchase by di_34872.
di_34872
OP4 months agotime to reply it's much appreciated