Unable to withdraw

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I'm unable to withdraw funds.

Account verified, no payment on hold, no disputes etc.

The blue bar is not highlighted where it says

'send money now'

Ideas ???

Thanks

reclaimed_timber_man

Posted 6 months ago·Last reply 6 months ago

1 comment

tressygirl

Mentor6 months ago

Which device and browser are you using, as there are some issue with the app.

If using this, see if trying from a laptop / PC and try Chrome as that seems to work well, will allow you to withdraw your money.

If not contact Customer Services hopefully they can see where the issue lies.

I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

@reclaimed_timber_man