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Unable to update phone number.
I am trying to update my phone number but do not get a verification text.
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I am trying to update my phone number but do not get a verification text.
kat@ebay
Hi @ray1110_1 ,
Thank you for your post.
Double check the phone number entered is correct and try from the account settings. If still encountering the issue after this give it 24 hours, clear recent cache and cookies and try again.
Things to check would be
ensuring a good signal/reception on the phone
that there is no sms blocking/spam filters
try restarting your phone
Thank you,
Kat
fargvs
Mentor1 week agoYou can make account changes using this link >
https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193
tommystrezures
Mentor1 week agoAre you updating here?
https://accountsettings.ebay.co.uk/profile
It does say if verification is required, so I am guessing thats not the case all the time.