Unable to send invoice to combine shipping | Member To Member Support

consort178 · 2026-06-25T15:13:02.917243Z

Hi, I have sold 3 items (private seller) to the same buyer - 2 just sold today, and the other 2 days ago. All 3 are individually sat pending payment and look like 3 totally separate sales, rather than from 1 buyer.The buyer has asked me to send an invoice with combined postage, but no idea if or how I can do this. All 3 are setup with delivery via Ebay system, and if I select 1 of the items and choose send invoice it tells me "Invoices cannot be sent for items where eBay manages all or part of the postage"I have no issue combining postage, as these are very light items, so will not affected postage costs, but am just stuck how I go about doing this.How do I get a single invoice to the buyer, or how does buyer pay for 3 but only shipping for 1, and how would I change the status of each sale as they are all separate at present. is there anyway Ebay can combine them for me?.

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Unable to send invoice to combine shipping | Member To Member Support | eBay UK