Unable to deliver sold item as refunded | Member To Member Support

lynz34 · 2026-06-10T16:59:22.779000Z

I've just got back from holiday out of the country. During this time I sold an item which I was unaware of and buyer contacted me to say they hadn't received it. I then informed buyer I was out of the country so not physically able to post. Advised buyer could post when I am back, which they were ok with. I was just ready to post.and discovered eBay has made a refund to buyer, even though.ee.had an agreement. What should I do? Very new to this so not had to deal with this before. Thanks.

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Unable to deliver sold item as refunded | Member To Member Support | eBay UK