Unable to contact seller to arrange local pick up | Member To Member Support

captbob72 · 2026-01-24T22:40:57.093000Z

I purchased an item on 10/07/2025 and emailed the seller on eBay to say that I was not able to pick an item up straight away due to work commitments. I received a reply to say that it was okay and to email again when in the local area. I have since sent a couple more messages to try and arrange pick up but I received no response. This evening, I tried again and this time, the message bubble was grey and not blue, with a message to say that the message had not sent. I have had no offer of a refund in the meantime and I am no longer able to contact the seller. Is there anything I can do about this?

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Unable to contact seller to arrange local pick up | Member To Member Support | eBay UK