Unable to Add Tracking Information to Some Orders | Member To Member Support

subw-61 · 2026-06-25T18:09:34.049467Z

Hello everyone,I am having an issue with my eBay account. For some orders, I am unable to add tracking information after the order has been placed.My supplier ships the items directly to the buyer and provides a tracking number after dispatch. However, on certain orders, I cannot find the option to add tracking details.Has anyone experienced this issue before? Is there a restriction on my account, or is there another way to update tracking information for these orders?Any advice would be greatly appreciated.Thank you.

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Unable to Add Tracking Information to Some Orders | Member To Member Support | eBay UK