Trying to return a faulty item within 14 days of purchase but seller has been removed due to policy violation have filled in return form with a couple of photos but "continue is greyed out - tried 5 times same result - help just sends me to the same return route

If the seller is no longer on eBay you will not be able yourself, to contact them, that is, open a case for this faulty item. You need assistance from Customer Services to open that case, or refund you now. To Contact Customer Services I recommend using the link below for a Call Back option, and call as close to 8 a.m. on weekdays as possible, as there's more chance then, of Dublin answering. https://www.ebay.co.uk/help/eua?id=5190 Lines open between 8...

Trying to return a faulty item within 14 days of purchase but seller has been removed | Member To Member Support

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Trying to return a faulty item within 14 days of purchase but seller has been removed | Member To Member Support | eBay UK