LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconTrying to refuns two buyersCan't refund them because ebay won't verify the card I have for selling its the only card I have taliesin458View listingsPosted 5 months ago·Last reply 5 months ago 3 commentsComment Newestjohn1297576Mentor5 months agoView listingsIf there is no money in your ebay account, I would have thought refunds would come from bank account, not a card. https://www.ebay.co.uk/help/selling/managing-returns-refunds/refunding-buyers?id=5182&st=3&pos=3&query=Refunding%20buyers&intent=refunds&lucenceai=lucenceai&docId=HELP1608 tressygirlMentor5 months agoView listingsYou'll need to contact eBay Customer Services with this issue. I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering. This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option. https://www.ebay.co.uk/help/eua?id=5190 Lines open 8 a.m. - 10 p.m. on weekdays 9 a.m. - 6 p.m. on weekends. Automated agents will be available on chat outside of the above hours. @taliesin taliesinOP5 months agoView listingsThanks so much but I have tried this and they said wait two days as I get aserver error message when trying to refund the buyer
john1297576
Mentor5 months agoIf there is no money in your ebay account, I would have thought refunds would come from bank account, not a card.
https://www.ebay.co.uk/help/selling/managing-returns-refunds/refunding-buyers?id=5182&st=3&pos=3&query=Refunding%20buyers&intent=refunds&lucenceai=lucenceai&docId=HELP1608
tressygirl
Mentor5 months agoYou'll need to contact eBay Customer Services with this issue.
I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5190
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
@taliesin
taliesin
OP5 months agoserver error message when trying to refund the buyer