trying to get a refund for an item | Member To Member Support

meegnikki · 2026-06-23T06:01:48.613417Z

I dont know how ebay went from having the best customer service i have used to the absolute worst in a matter of monthsI started a refund request nearly 2 weeks ago for an item. the seller has the item back and has it for over a week but has not started the refund.I have contacted the seller and they have not been back in touchI want to speak to an actual human being either over the internet chat or over the phone but the stupid new ebay ai that that they have installed keeps telling me that i can not speak to a human.what is the point of this whole ai rubbish if it doesnt actually help?how can i actually speak to a real person?

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trying to get a refund for an item | Member To Member Support | eBay UK