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Trouble watching lives
Can anyone help, I am having problems watching eBay lives. The screen loads up but cannot watch, it just has the eBayers picture up thanks
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Can anyone help, I am having problems watching eBay lives. The screen loads up but cannot watch, it just has the eBayers picture up thanks
mackmercy76
OP2 weeks agoI'm using the app.
It's only just started not working properly
kat@ebay
Hi @mackmercy76 ,
Thanks for coming back.
Things to check would be that you are updated to the latest version which on android would be 6.270.0.2 and ios would be 6.270.0. The operating system of your device needs to be android 12 or later and for IOS 18 or later.
Thank you,
Kat
kat@ebay
Hi @mackmercy76 ,
Thank you for your post.
Are you viewing the lives on the eBay app or on a desktop/laptop?
Thank you,
Kat