Too late to repair rating? | Member To Member Support

4404ekb · 2026-01-22T11:02:12.966000Z

Am a private, infrequent seller for many years with what was a 100% rating. I was shocked to see my seller rating dropped f to 93%. I think this stems from a buyer who claimed she did not receive an item I posted with an eBay label and Royal Mail. Very quickly, eBay came back and said case closed and my rating would NOT be affected, however she has written a negative review that she did not get a refund for the "curtains" (note plural when the sale was for only one curtain panel, makes me wonder...) because she waited 30 days! This all happened months ago but I don't use eBay that often and just saw the rating. Is there any way now to change that 93% or delete her review?

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Too late to repair rating? | Member To Member Support | eBay UK