This seems like a scam email from customerhelp_uk@ebay.com - please help | Member To Member Support

mikem8634 · 2025-08-28T09:47:34.226000Z

Hi, hope someone can offer a little guidance. I went through the uk ebay site, via the link I always use to manage my account, and filled in the contact form for email help. It seemed legitimate. The response seems very dubious. Any info would be much appreciated and thanks in advance Here it is - Hello Mike,Thank you for contacting eBay Customer Service regarding order 01-13474-81712. We do understand that you have received the item back damaged and we do know you want to request a compensation, as you have already refunded the buyer. My name is Jam and rest assured we are here to help.For us to proceed further, we kindly request you to provide us with your PayPal email account that's active and matching your eBay email address. You might be asking why? This will be used by our dedicated team to process the request for the manual refund approval for the inquiry you have with regards to compensation request, as this item was shipped through simple delivery.Thanks for your cooperation and we look forward to resolving this issue for you. I appreciate you taking the time to contact us today, thank you for your continued business. Have a wonderful day.Kindest regards,JameBay Customer Service

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This seems like a scam email from customerhelp_uk@ebay.com - please help | Member To Member Support | eBay UK