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The seller says that the parcel has been delivered to my collection point but no collection note was
The seller has said to me that the item I bought from him was to delivered to my chosen collection point, but I've had no collection note from eBay, the courier was called VDTrack and I have contacted them to say can they give me proof that it was delivered but they can't,
I've contacted the seller to let him know this but he just keeps saying I will chase it up and nothing is happening
So what should I do now?
2 comments
tressygirl
Mentor10 months agoContact eBay Customer Services, they should have that all important collection code, if your item has been delivered to your collection point.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.
@angelchain
angelchain
OP10 months ago