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The item I wish to return does not appear on my purchase list.I am unable to print a return label
I am unable to print a returns label as the item dosent appear on my purchase list
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Discussion interactions are currently paused.
I am unable to print a returns label as the item dosent appear on my purchase list
tressygirl
Mentor6 months agoIf it doesn't appear in your Purchase History in your eBay account, then perhaps your account was not used, and you made a Guest Purchase?
The process for a return and refund is different, see here:
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=12&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest&docId=HELP1151
@linden9beer