The buyer of an item I sold won't collect it | Member To Member Support

daviddevondavid · 2026-01-16T16:20:32.485000Z

Hi, I sold an item 2 weeks ago on a collection only basis due to it's size and weight. The buyer paid eBay, and messaged me asking for collection address. I replied giving all of the details, and requested him to collect at his earliest convenience. That was 2 weeks ago, and I've politely requested collection on 3 occasions, but not had a reply. What am I supposed to do now please?

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The buyer of an item I sold won't collect it | Member To Member Support | eBay UK