Suspended account

Question

I joined ebay, verified account, put a listing up which I was asked for a one of payment of £14.9[ which i paid but my account has not been reinstated

Messages just go back to how to reinstate, im going round in circles, my listing says ended after 7 hrs because of suspended account.

fargvs · Answer

As advised, you need to contact CS --- should you need to relist the Campervan >

Consider Classified Ads at £19.99 for 30 days. --- Set an acceptable Selling price and avoid accepting Offers until after a visit and viewing of the Vehicle otherwise the listing will pause and the deal may never be completed ---

Just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or a Bank Transfer is safely deposited/confirmed before handing over Vehicle keys/documents on buyer viewing /collection. No additional FVF selling fee is charged. --- Do not accept PayPal payment. --- stay safe!

https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167&st=3&pos=2&...

tressygirl · Answer

The only peeps who can help you with this are those with access to your account to confirm the payment for the vehicle listing has indeed gone through correctly, and that is Customer Services. You need to speak with them.

Contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.

Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.

https://www.ebay.co.uk/help/eua?id=5190

Lines open between 8 a.m. to10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

@max36_63

john1297576 · Answer

As I cannot see what you tried list, I do not know why there was a fee. Most items for private sellers are free to list, and there is no need to incur any fees.

You only joined on July 31st, are you sure you are properly registered to sell?

Seeing that it is a Campervan explains the charge, but if selling by auction you do realise that ga buyer must buy and pay before they can view and check documents.

Did you put anything in the description to imply that interested members could view the vehicle, which could be interpreted as an off ebay deal.

tressygirl · Answer

What was the removed listed item? @max36_63