Suspected buyer fraud contradictory claims (Order 07-14013-62445) | Member To Member Support

lukasmastyg0 · 2025-12-31T13:14:06.329000Z

Dear eBay Support Team, I would like to report a suspected fraudulent behavior by a buyer Initially, the buyer contacted me via eBay messages claiming that the parcel arrived opened and completely empty, stating that the contents were missing and asking for either a replacement or a full refund. The buyer claimed the item had fallen out or was stolen during delivery. However, despite stating clearly that the parcel was empty and that nothing was received, the buyer has now opened a return request, which is contradictory, as it is not possible to return an item that was allegedly never received. This inconsistency strongly suggests an attempt to misuse eBay Buyer Protection. I sent the item securely packaged and in full, and I have complied with all seller obligations. I kindly ask eBay to review the buyer’s messages and the timeline of events, as the claims made by the buyer directly contradict each other. Thank you for your assistance in resolving this matter fairly. Kind regards,

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Suspected buyer fraud contradictory claims (Order 07-14013-62445) | Member To Member Support | eBay UK