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Sugestions please
2 minutes after buying an item and then realising that both skirts were not the same size, I requested a cancellation. This was rejected as they said it was already posted (obviously, unless they live at a post office, it was not!) So I went with it.
A week later and after it stated delivery date, I checked the tracking and it seems that EVRI have not yet even received it and now they are not communicating - any suggestions please
1 comment
**peaseblossom**
Mentor5 months agoSelect "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=3&pos=5&query=Get%20help%20with%20an%20item%20that%20hasn%27t%20arrived&intent=ITEM%20NOT%20RECEIVED&
and escalate it 3 complete working days later to get a full refund.