Stuck on 'Revise a Listing> Cannot contact Ebay for help

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Hello to all .

I have been trying for quite a while to contact Ebay via Automated assistant.

The reason seems to be that each time I try, the 'Revise a Listing ' page prevent me from doing so.

In desperation I delisted those items, but the issue remain.

Any ideas please?

Thank you.

4printersandink

Posted 11 months ago·Last reply 11 months ago

4 comments

4printersandink

OP11 months ago

Thank you peaseblossom,

Ebay sent ma this link >

I used the link, but I am unable to connect to Ebay because, , I cannot access Chat with our automated assistant.

When I hover the mouse over ‘Select an option to continue’, a Red Circle appears with a ‘strike through’ line.

Regards

**peaseblossom**

Mentor11 months ago

Did you try the link I gave you:

That's to request a callback from ebay. You need to use a PC or laptop.

4printersandink

OP11 months ago

Yes.

Thank you.

Awaiting response from Ebay.

Regards

**peaseblossom**

Mentor11 months ago

Use a desktop, not the app. Try clearing cookies or using a different browser. And of course you cannot revise listings that have had offers on them.

If you want to contact ebay you can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid