Speakers Listed Then buyer wants to return | Member To Member Support

dickythebuilder · 2026-04-08T08:42:29.111000Z

I listed some Kef speakers and had a buyer offer which I accepted. He came tomorrow house, listened to them, all well and good , we finished the transaction with code etc, he loads them into his car and heads home. I get a message from him in the evening to say they are not working properly at high volume. These speakers are less than 2 years old and in perfect condition. I have agreed for him to return them and I'll refund. Problem is they are not boxed and he lives 3.5 hours away so wants me to arrange collection etc. 1. They were working fine when I sold them (they are high end tech so require a level of setting up)2.Am I responsible for return cost?3. Is it reasonable to ask him to properly package them up as they are not boxed etc? Any advice would be appreciated??

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Speakers Listed Then buyer wants to return | Member To Member Support | eBay UK