Something is wrong. Please try again later label print issue

Locked

Discussion interactions are currently paused.

Summary: The discussion is regarding a technical issue related to label printing. spjim2018 initiated the conversation by indicating a malfunction, with the subject suggesting a problem that needs further investigation. kat@ebay responded to this, indicating they are trying to address or understand the situation. spjim2018 replied again, but no further information was provided to resolve the issue. The conversation remains open-ended with no clear resolution shared in the exchange.

So tried booking a collection day/time with Royal mail .

Usually I drop off but not long been out of hospital do kind of can't do this.

Anyway tried generating the label for a purchase and it said the above - "Something is wrong. Please try again later" May have could not generate label.

I only started sellign on eBay about 5-6 weeks ago & seeing no way to really contact eBay directly is beyond shocking for a multibillion pound company.

The address looks normal for the delivery.

Is there a fix for this?

Thanks

spjim2018

300 View listings

Posted 5 months ago·Last reply 5 months ago

2 comments

kat@ebay

Admin5 months ago

View listings

Hi @spjim2018 ,

Thank you for your post.

We do have an open ticket with tech for an issue with generating labels for Simple Delivery with click and collect orders but not for ones that are for booking a collection with the Royal Mail.

Has the label now generated for your order or are you still getting the unable to generate message?

Thank you,

Kat

spjim2018

OP5 months ago

View listings

Hello

Yes thankfully it resolved now.

Must have been an issue with Royal Mails end from what I read online due to it not allowing me to

create a collection but seemed ok otherwise.

Thanks for the reply