Sold treadmill for collection only, buyer now says they will pick up via parcel for – what to do? | Member To Member Support

philomena1988 · 2026-01-11T20:17:27.652000Z

Hello all,I just sold a foldable treadmill for collection only from my address, and a buyer accepted my offer. Throughout our messages the buyer gave the impression they will be coming in person for pick up, but today they let me know they will arrange pick up via parcel force. Any suggestions on how to go about this? I have asked the buyer for the QR code and six digit code, explaining that without this, the funds will not be released to me, and I cannot release the treadmill. I have also asked him to send a message confirming the pick up with parcel for tracking number. if there is anything else I should do to ensure I receive the payment (it’s currently on hold), I will appreciate your advice; this is my first rodeo with selling via pick up. I should add I am fine with the pick up itself by parcelforce – the buyer sent bubble wrap and tape so I packed up the treadmill best as I could, though I am concerned about damage while shipping. again, wasn’t expecting pick up via courier – my listing made it clear it was collection only, but I guess courier also counts as collection and I do not wish to cancel the transaction. any advice on this will also be appreciated. thank you!

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Sold treadmill for collection only, buyer now says they will pick up via parcel for – what to do? | Member To Member Support | eBay UK