Sold item lost in transit | Member To Member Support

i478-12 · 2025-10-11T13:50:47.826000Z

Hello, recently i have sold an iphone 15 pro max using the new ebay simple delivery. This has supposedly gone missing/lost in transit. Upon looking into the terms, i should have been paid compensation, however ebay banned me from selling midway through the investigation, and supposedly this means i am not entitled to compensation. this was a disgusting tactic used by ebay to rid themselves of liability to me as the seller and avoid paying me for the sale. anyone know how to approach this? tia

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Sold item lost in transit | Member To Member Support | eBay UK