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Sold counterfeit watch
Hi Everyone,
I am a bit lost and not sure what to do.
Long story short. I bought a watch last year June from a seller and I thought it is a genuine product.
As my watch collection evolved I decided to sell it which I have successfully done but the new buyer completed an assesment on the watch and revealed that it is in fact fake..
I know that the purchase is well over six months and it will probably be a fight, but as it is illegal to sell fake products in the UK and the consumer right act allows to challenge these up to 6 years not sure what shall I do. Also how to report this seller to eBay if he is not willing to co-operate.
Many thanks in advance!
3 comments
tressygirl
Mentor6 months agoYou cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt. If they are not, a buyer has 30 days under eBay's 30 day MBG, Money Back Guarantee policy, to return the item for a full refund.
If you bought this from a Private seller you are too late to claim a refund. You are also unfortunately out of time to claim with your payment provider
If purchased from a registered UK business, who offered a guarantee and is now not upholding this, then turn to Citizens Advice for your next steps, if you wish to take this further.
@czi-4981
czi-4981
OP6 months agoI completely understand, but eBay must have a channel the seller can be reported to sell counterfeit products. Regardless the time and obviously not hoping for an eBay driven refund but at least to report the seller so he cannot scam more people.
This seller is a private individual so I guess I can still report him to the police or to the Trading Standard.
jckl1957
·6 months agoThe seller may have sold the item in good faith - as you did - believing it to be genuine. I wouldn't be so quick to call them a scammer. From your opening post, you have done what they did and sold an unwanted watch assuming it was authentic.
The police won't be interested.
Unless it is a business seller selling dozens of watches, Trading Standards won't be interested.
You may be able to take some sort of legal action against the person who sold you the watch. I can only suggest you take legal advice.