I recently sold an Ebike battery to a buyer who says he didn't realise the item was collection only, I had it that way as I believe they're a restricted item to send though normal postal methods.The buyer says he didn't realise this when he bought it and would like a refund but only contacted me 3 day's after buying and now ebay says it's too late to cancel, so I'm stuck with an item that he can't pick up and I can't cancel to put back on sale. Any advice appreciated thanks.

Sold an item but buyer didn't receive it was collection. | Member To Member Support

Sold an item but buyer didn't receive it was collection. | Member To Member Support | eBay UK