So difficult to find the EBay customer service email address.

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Can somebody point me to the email address for customer services.

i need to upload screenshots for evidence of an issue and all I get directed to is the useless automated chat system or call an agent.

thank you.

symur-99

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Posted 10 months ago·Last reply 10 months ago

2 comments

tressygirl

Mentor10 months ago

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There is no email eBay readily answer to, it's a Call Back system, and out of hours its an automated chat.

I recommend contacting CS very first thing in the morning when the lines first open for ' live agents' at 8 a.m. on weekdays, and 9 a.m. on weekends, as there's more chance of Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@symur-99

symur-99

OP10 months ago

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Thank you for the information. Just seems silly that i cannot send screenshots of the issue I have. Explaining it would be quite difficult. As they say, a picture paints a thousand words.
Sadly eBay is like any other large organisation, making it harder to contact and resolve issues with.