eBay UK logo
    • Home
    • eBay News
      • Announcements
      • Events
      • Whats New
        • Seller Update Archive
    • Help from the Community
      • Member To Member Support
      • Chat with the eBay Community Team
    • Discussion
        • Seller Central
        • Business Seller Board
        • Promoted Listings
      • Buying
      • Postage
      • Payments
      • Seller Tools
      • Technical Issues
      • eBay Ireland
      • eBay Mobile Apps
      • eBay Motors
      • eBay for Charity
    • Community Info
    • eBay Café
    • Groups
      • Autograph Collectors - TTM Group Forum
      • eBay Academy
      • eBay AI Activate Community
      • eBay Live
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussion interactions are currently paused.

    • Help from the CommunityChevronRightIcon
    • Member To Member SupportChevronRightIcon
    Simpler postage not working

    Somebody please help!! I have sold an item and was forced to use the simpler delivery option which dictated who was going to pickup the item and what size and weight it had to be. When booking DHL to come pick up the item on the ebay app, it gives me the date but nobody arrived. I go back on and book through ebay again for the next day, but the same thing happened and it just gives me the following day to book each time. There is no number to call, no human to speak to, and the delivery is now overdue and I cant get any assistance what so ever! I am at a loss how to solve this.

    originalurbandesigns
    originalurbandesigns
    155View listings
    Posted 10 months ago·Last reply 10 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jckl1957

    jckl1957

    ·10 months ago
    View listings

    Do you mean there is not a number for DHL?  

    I googled DHL Customer Services and they have phone numbers for business and personal customers.

    https://www.dhl.com/discover/en-gb/ship-with-dhl/contact-us/get-in-touch

                                           
                                                                                     
    •                                                              
    •                                                              
    •