Simple postage help. Package bigger than expected | Member To Member Support

ricswa8368 · 2025-10-24T18:53:21.520000Z

I’ve sold an item (flight case) and at the time of listing I selected the largest postage option, medium parcel… I unfortunately had measurements from the internals of the case not externals…. So after packing the item up the package is slightly too big for Royal Mail postage. I have tried to cancel the label eBay has issued me with no joy, says it can’t be done. I realise I will have to foot the extra cost of postage with say parcel force but that’s not the issue. How can I change the shipping type and pay any extra amount ? There simply doesn’t seem a way. was so much easier when I just charged the buyer postage and sorted it out myself. All I want to do is cancel my label, change the delivery type and pay any additional amount.. is it really that hard ? im thinking of just refunding the customer and setting up a buy it now again without a simple postage option so I can choose how it’s sent.Any suggestions

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Simple postage help. Package bigger than expected | Member To Member Support | eBay UK