Simple Delivery - Unused Labels Refund
Hi,
I'm not getting Simple Delivery Unused Label refunds back, dated as 28th of August.
I've filled out 3 times the form, to claim the refund.
Contacted CS recently, been transferred 2 times, when i got connected to a Rep, who were saying, i need to tell him over the phone the order numbers - which i didn't received Refund.
That's fine when we are talking about 1-2 order numbers.
Unfortunately there are 38 order numbers.
Is this a joke, or just a simple way to punish sellers for not using Simple Delivery?
5 comments
bestbuyexpress_uk
OP11 months agoThen, basicly, this is the end of the private sellers platform on eBay.
How can any of you justify the 28% of Selling fee's as Business Seller, and pay the monthly invoice to RM or any other delivery company?
Just think about this, for a little bit.
Copy & Paste robotic answers, none of you are able to write a sentence whithout pointing fingers and such.
Back in the Covid19 days were very usefull all the effort all the private sellers made, but that time is over, so the platform to sell anything.
Shame.
All the best for all you copy & paste couch warriors.
jckl1957
·11 months agoTo add, business sellers don't have to use Simple Delivery.
Private sellers simply don't have this sort of sales record:
tobiasd4
Mentor11 months agoEasily solved for the future, correctly upgrade to business seller, no more SD.
https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710
**peaseblossom**
Mentor11 months agoThey haven't said so but I would think ebay would put a limit on refunds. They won't want sellers circumventing their rules. Also bear in mind you only get a refund if the postage you buy is tracked and you enter that number into ebay.
tressygirl
Mentor11 months agoFor your Free delivery items, and labels not used, there are a few T & C's to follow to receive that refund, which is not instant, can take up to 30 days .
@bestbuyexpress_uk