Simple delivery total amount requested from buyer | Member To Member Support | eBay UK

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Simple delivery total amount requested from buyer

I've never had any problems with Simple Delivery before but sold something yesterday and it says the buyer has requested the total amount. I can't send them anything because a message comes up saying I can't send total amount when ebay is managing the postage. Usually the total amount including postage is automatically sent when the auction ends. Any advice would be appreciated.

gizby

622 View listings

Posted 10 months ago·Last reply 10 months ago

2 comments

gizby

OP10 months ago

Thank you for your advice. Problem solved - I was going to message the buyer but they've paid in the meantime.

john1297576

Mentor10 months ago

Perhaps it is a new buyer, as you say, ebay sends invoice for them to pay.

Reply saying ebay sends invoice, and that you cannot send it. If they want to use C and C the option to pay and select store will be there.