Simple Delivery supplied label for too small package

Question

Good Day All.Just wondering whether I have a leg to stand on.Small plastic item, 3cm long and just too big to fit the 2.5 cm large letter limit, which ebay assessed it to be within. I sent it in a small box, well within the small packet category.5 weeks later it has come back to me with the Post Office £3.50 charge, due "size and/or weight".I guess in future I'll be checking rather than taking ebay's size/weight assessments for granted, but I seem to remember reading that ebay will take liabilit...

**peaseblossom** · Accepted Answer

Simple Delivery only approximates the weight, so it's supposed to be OK if the item weighs more than it says on the label.   However, as you've found,  parcels are still refused so if you spot it in time it's usually better to cancel the transaction with the buyer's agreement and relist with correct postage.    I doubt ebay will do anything now but you could try to contact someone and ask via the help link.