LockedDiscussion interactions are currently paused.Help from the CommunityChevronRightIconMember To Member SupportChevronRightIconSimple delivery refundsA simple delivery has been lost, buyer has requested a refund, do i refund them or do ebay resolve it?beardedskater597View listingsPosted 6 months agoยทLast reply 6 months ago 2 commentsComment Newest61stephenukMentor6 months agoView listingsFirst thing is to check the tracking for the status of the item, if it shows as still in transit ask the buyer to open an item not received claim and eBay will issue the refund and you keep the payment. beardedskaterOP6 months agoView listingsThank you for your help. Its much appreciated. First time with a simple delivery not making it to the destination.
61stephenuk
Mentor6 months agoFirst thing is to check the tracking for the status of the item, if it shows as still in transit ask the buyer to open an item not received claim and eBay will issue the refund and you keep the payment.
beardedskater
OP6 months ago