Simple Delivery not simple | Member To Member Support

lillylumps · 2026-05-04T10:37:29.622000Z

Has anyone else had problems with Simple Delivery not offering correct parcel size options? I knew my parcel was large but Simple Delivery only offers Medium max size to me. I sold my item but have refunded it as the parcel is too big for the despatch service she chose. I have tried reposting but hit the same issue- no large parcel option!I’ve spoken to eBay customer services 3 times & they have now escalated it as can not resolve.So I want to sell, my buyer wants to buy, but eBay can not accomodate the parcel ( which fits inside Simple Delivery parameters).Anyone got any suggestions? (apart from arranging private despatch which I’d rather not do).

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Simple Delivery not simple | Member To Member Support | eBay UK