Simple Delivery for Multiple Items | Member To Member Support

oscarbravo · 2026-06-08T11:28:27.903000Z

Despite spending over 2 hours on the phone complaining to EBay 2 evenings ago I have discovered that EBay have not done what they promised at all, result is a total waste of time! My problem is I have sold 26 items to a regular customer overseas. Obviously because the items are relatively small I post them all together and give my customer free of charge postage to thank him for his customer service. But here comes EBay who have decided that they want to charge my customer £24 postage for 2 items that they did not give me the option to choose my postage method and they have applied simple postage to 2 items and are expecting my customer to pay it!!!! In other words they are charging him £24 for a service that he will not use as it is not required due to the nature of the multiple items deal. I am sure they have done this to him once before also. Is it possible for EBay to use a degree of common sense in situations like this and try not to charge members large sums of money for something that is not required? I was assured 2 evenings ago that this charge would be dropped, EBay have chosen to be dishonest and are still trying to take the money from my customer. Unbelievable!!!

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Simple Delivery for Multiple Items | Member To Member Support | eBay UK