Locked
Discussion interactions are currently paused.
Simple Delivery Damage Claim
An item I sent via simple delivery was damaged in transit. I’ve refunded the buyer. How do I claim for the loss?
3 comments
Locked
Discussion interactions are currently paused.
An item I sent via simple delivery was damaged in transit. I’ve refunded the buyer. How do I claim for the loss?
john1297576
Mentor3 weeks agoSo long as you used Simple Delivery, then Buyer should have opened case, not as described, damaged in transit, then ebay would deal with it. That is what the money back guarantee is about..
tobiasd4
Mentor3 weeks agoAs it was SD and damaged in transit, ebay should have refunded buyer & you kept money.
There is no procedure for you to claim from ebay now.
entersoundman20
OP3 weeks agoAh ok 😬 annoying. Thanks