Simple Delivery charging wrong postage cost

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I have the predicament caused by ebay's backward, sorry, 'Simple' delivery that the postage doesn't cover the service of combined items due to a weight increase. I will be charged the extra, plus £10 for not using the correct service. It's happened to me before (though they increased all the dimensions to pursue a fine) I don't know how to avoid it, other than cancel & start again... Not 'simple' at all... Why have they taken control away from the buyer? Should I just go ahead & hope I don't get charged extra, as it's not my decision to charge for the wrong weight. ?

lansmalqui

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Posted 5 months ago·Last reply 5 months ago

2 comments

**peaseblossom**

Mentor5 months ago

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Don't combine if it means the postage is incorrect. It's best to cancel/refund the transactions with the buyer's agreement and relist with items on one listing and a single postage cost for the buyer to buy and pay again.

lansmalqui

OP5 months ago

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Hi. OK, thanks. Yes, the only option to avoid extra charges. Shame not allowed to send an adjusted invoice if several items are won.