Simple Delivery - cannot select small letter | Member To Member Support

foxy70-uk · 2025-12-05T13:26:05.058000Z

Does anyone else have an issue when listing, and trying to change postage option to small letter . It only gives me an option for large letter, but it's a postcard! I went onto the chat and the operative said, "I have checked the details for you and can see that you have selected the correct package size as 1 kg which eBay has recommended - Please be assured, If you use the recommended parcel size and the item exceed the maximum size and weight of the label, you won't be charged any additional cost. Just go ahead and use the Simple Delivery postage label- the courier will still accept the item if it is within the maximum weight and dimensions for the service." THEY MISS THE POINT, it's a postcard - I want to send as a small letter with Royal mail. Sometimes it has given me the option to change to small letter, but usually not. please help!

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Simple Delivery - cannot select small letter | Member To Member Support | eBay UK